Shipping & Returns

Shipping Rates

Orders placed Monday through Friday (excluding holidays) are shipped within 1-2 business days. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays).

United States

Method Transit Time Cost
Standard 3-7 business days $35

Express

(some exlusions apply)

1-2 business days $80

In-Store Pickup

We offer free In-Store Pickup as an option for our local Austin customers. Simply select In-Store Pickup at Checkout and one of our store associates will give you a phone call when it’s ready. Bring a copy of your order, the credit card used for purchase and a photo ID to the store to pick up your order. Orders will be held for 3 days.

International Shipments

International shipping is currently unavailable at this time.

ONLINE RETURN POLICY

Merchandise may be returned in 'as purchased' condition, with original sales tags attached, within 7 days of receipt.  A Return Authorization Number and return address must be requested from orders@bygeorgeaustin.com and must be included on the outside of the return shipping box - no unauthorized returns will be accepted. 

 

IN-STORE RETURN POLICY

Merchandise may be returned in ‘as purchased’ condition with the original sales tag attached and accompanied by a sales receipt within 14 days of purchase for STORE CREDIT ONLY.  Sorry, no cash or credit card refunds. 
 
All sale items, special orders, jewelry and accessories are FINAL SALE.