USE + COLLECTION OF INFORMATION
ByGeorge collects customer information in an effort to improve our customers’ shopping experience, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail and postal address and credit card numbers that you provide to us when you place an order, when you save your information with us or when you participate in a sweepstakes or promotion. ByGeorge may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order. We may also contact you with marketing and promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or contact us at firstname.lastname@example.org. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience.
ByGeorge may disclose specific personal information about you if required by law, governmental request, and court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court order.
We restrict access to your personally identifiable information to those employees who are responsible for handling your order. If at any time you would prefer to complete an order you have started online via phone, simply call customer service at 877.472.5951 during regular business hours (Monday-Saturday 10am-7pm CST, Sunday 12-6pm CST).
We comply with US federal regulations to protect your personal information.
ByGeorge reserves the right to use and re-distribute any feedback received via email, phone or website comments. Any re-use of this feedback will only include the first name of the person providing the feedback. The feedback may be used in marketing, promotional materials and website content.
The Children’s Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. ByGeorge is not directed at children under 13, and does not knowingly collect any personal information from children under 13.
In our checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology. ByGeorge works to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit, including your name, address and credit card number. This makes your online payment as safe as placing an order over the telephone when calling our store.
While we implement these and other security measures on our site, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.
In addition all credit card transactions are transmitted using SSL through the Authorize.net payment gateway, the preferred payment gateway among internet merchants for securely managing payment transactions on the Internet.
When you view your ByGeorge bag or sign-in to your account, and the letters “http” in the your address bar changes to “https,” the “s” indicates that all of your information is encrypted between your computer to our server.
ByGeorge’s checkout process requires the CVV2 number as an additional precaution against fraud and identity theft. This number appears as a three-digit code on the back of your Visa or MasterCard after your card number or as a four-digit code printed on the face of your American Express card.